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Whirlpool Laundry Training Program

 

 

Description:
This training program is designed to help sales teams, retail associates, and support staff gain in-depth knowledge of Whirlpool’s core appliance categories. Whether you’re new to the brand or looking to refresh your product expertise, this course will walk you through key features, selling points, and technical insights to help you confidently support customers and drive sales.

What You’ll Learn:

  • Whirlpool’s brand history and product lineup

  • Key features and benefits of appliances like refrigerators, dishwashers, ranges, washers, and dryers

  • How to compare Whirlpool products to competitors

  • Common troubleshooting tips and customer FAQs

  • Sales techniques and talking points for different product tiers

Who It’s For:

  • New hires in sales or customer service roles

  • Field reps and merchandising partners

  • Anyone involved in promoting or supporting Whirlpool appliances

Course Information

Estimated Time: 2

Difficulty: Beginner

 

Free

FREE
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Product Knowledge: Laundry 

Product Brief – WTW4957P
This training provides a quick overview of Whirlpool’s dryer lineup. You’ll learn the key features, types of dryers available, and how to match customers with the right model for their needs. Perfect for retail associates and team members looking to [...]
Lesson 1 of 8 within section Product Knowledge: Laundry .
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Product Brief – WED4950H
Lesson 2 of 8 within section Product Knowledge: Laundry .
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Product Brief – MVW4505M
Lesson 3 of 8 within section Product Knowledge: Laundry .
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Product Brief – MED4500M
Lesson 4 of 8 within section Product Knowledge: Laundry . You must enroll in this course to access course content.
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Product Brief – WTW5057L
Lesson 5 of 8 within section Product Knowledge: Laundry . You must enroll in this course to access course content.
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Product Brief – WED5050L
Lesson 6 of 8 within section Product Knowledge: Laundry . You must enroll in this course to access course content.
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Product Brief – MVW6230RH
Lesson 7 of 8 within section Product Knowledge: Laundry . You must enroll in this course to access course content.
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Product Brief – MED6230RH
Lesson 8 of 8 within section Product Knowledge: Laundry . You must enroll in this course to access course content.
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Selling Tools: Laundry

Selling a Washer 
Lesson 1 of 5 within section Selling Tools: Laundry. You must enroll in this course to access course content.
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Selling a Dryer 
Lesson 2 of 5 within section Selling Tools: Laundry. You must enroll in this course to access course content.
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How to Sell the Whirlpool 2 in 1
Lesson 3 of 5 within section Selling Tools: Laundry. You must enroll in this course to access course content.
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Whirlpool 2 in 1 Overcoming Objections
Lesson 4 of 5 within section Selling Tools: Laundry. You must enroll in this course to access course content.
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Agitator vs. Impeller
Lesson 5 of 5 within section Selling Tools: Laundry. You must enroll in this course to access course content.
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Additional Resources: Laundry

What to know about Water-Levels in HE Top Load Washers
Lesson 1 of 2 within section Additional Resources: Laundry. You must enroll in this course to access course content.
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2 in 1 Quality Demonstration
Lesson 2 of 2 within section Additional Resources: Laundry. You must enroll in this course to access course content.
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Whirlpool Module 2 Quiz

Whirlpool Quiz 2
Lesson 1 of 1 within section Whirlpool Module 2 Quiz. You must enroll in this course to access course content.
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